Terms and Conditions
Last Updated: 03/06/2025
Introduction
By accessing or using Pinemelon.com, you agree to these Terms and Conditions.
Account Registration
Users must create an account to place orders. You are responsible for maintaining account security and updating personal information.
Orders, Pricing, and Cancellations
All orders are subject to availability. Prices may change without notice and are final once an order is placed. Orders may be canceled by the customer within a limited timeframe before fulfillment; after this period, cancellations are not guaranteed. We reserve the right to refuse or cancel your order in certain situations, including but not limited to suspected fraud, unauthorized or illegal transactions, inclement weather, or force majeure events. Payment is required at checkout. If the Service offers subscription-based purchases, users agree to recurring billing at the stated interval. Subscriptions may be modified or canceled in accordance with the cancellation policy outlined at the time of purchase. Refunds will be issued using the original payment method.
Promotions
Refer to contests, sweepstakes or other promotions offered through the Service. In regards to promotions and referral codes, we allow a limited number of 1 per household and some codes are only for first time customers only. In some cases, codes have expiration dates or a limited number of total available uses. Additionally, we only allow one account per individual. We want to ensure that all of our customers have the opportunity to take advantage of these offers. We reserve the right to cancel orders and block accounts that we determine are in violation of our policy.
Delivery and Pickup
Pinemelon.com provides grocery delivery and pickup services within designated areas. Delivery times are estimates and may vary.
Refunds
Refunds are available for issues reported within 72 hours of delivery. Different products may have different refund policies. Refunds are processed to the original payment method.
User Conduct
Users must not misuse the site, engage in fraudulent activities, or violate applicable laws. We reserve the right to suspend accounts violating these terms.
Privacy and Data Use
Pinemelon.com collects and processes personal information per our Privacy Policy. By using the site, you consent to this collection and use.Pinemelon.com collects and processes personal information per our Privacy Policy. By using the site, you consent to this collection and use. Our services may include links to third-party websites or integrations with external services. We are not responsible for the privacy practices, terms, or content of any third-party providers. For more details, please refer to our Privacy Policy. Our services may include links to third-party websites or integrations with external services. We are not responsible for the privacy practices, terms, or content of any third-party providers. For more details, please refer to our Privacy Policy.
Intellectual Property
All site content, including logos, text, and images, is owned by Pinemelon.com and protected by intellectual property laws. Unauthorized use is prohibited.
Limitation of Liability and Indemnification
Pinemelon.com is not liable for indirect, incidental, or consequential damages arising from site use. The service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free service, and availability may be affected by external factors beyond our control. Our total liability is limited to the amount paid for an order. You agree to indemnify, defend, and hold harmless Pinemelon.com, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.
Changes to Terms
We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.
Governing Law
These Terms are governed by the laws of the applicable jurisdiction, excluding its conflicts of law rules. Your use of the Service may also be subject to local, state, national, or international laws.
Dispute Resolution
If you have any concerns or disputes about the Service, you agree to first attempt to resolve them informally by contacting Pinemelon.com.
Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the Service will cease immediately.
Contact Information
For questions, contact our support team at help@pinemelon.com.